Info


Shop terms

Product condition 

We check every product carefully to maintain the best quality in our selection, but sometimes vintage clothes are repaired or they have slight damage/stains/marks on them. Each product has attached info if they have any flaws, so please read carefully all the item descriptions before purchase. 

Please also check measurements/sizing info carefully! Sizes may vary from the up-to-date measuring system, depending on the land of source, era, model, etc. If exact measures are not attached with product info, plesase don't hesitate to contact us anytime.

Payment

Payment methods we accept are:

Card payments with Visa-, Visa Debit-, Visa Electron-, MasterCard-, Debit MasterCard - and American Express -cards

Mobile payments via Pivo, MobilePay and Siirto.

Bank payments with the following Finnish banks: Aktia, Danske Bank, Handelsbanken, Nordea, Oma Säästöpankki, Osuuspankki, POP-pankki, Säästöpankki, S-pankki and Ålandsbanken. 

Checkout Finland Oy is the service provider to ensure a safe payment at our webshop. Checkout Finland payment terms: https://www.checkout.fi/ehdot-ja-sopimukset/maksuehdot

Klarna invoice. Klarna terms at https://www.klarna.com/fi/ehdot/

Items are priced with 24% VAT or 0% margin profit scheme.

Shipping

The whole webstore selection is available in our shop at Kruununhaka, Helsinki, so you can choose a free pick-up from the shop as well :)

You can also choose to get your order delivered to our Vaihtolokero, which is located at S-Market Ympyrätalo Pakettiautomaatti, Siltasaarenkatu 18, 00530 Hki. 

We ship to EU with following rates:

Finland: 5,90€, orders over 90€ FREE

Lightweight/tiny orders: 3,90€ 

Vaihtolokero: 2,90€ (NOTE: Must be picked up in 2 days after pick-up note!)

EU: 14,90€

Delivery times: Finland up to 5 days, Europe 3-10 days

Orders are shipped usually in two working days.

If you choose pick up from shop, please pick up your order in 7 working days after recieving the order confirmation.

Vaihtolokero deliveries must be picked up in 2 days from receiving the pick-up note. If you wish to choose when your order will be delivered to the pick-up point, write us a note when placing the order. :)

Returns policy and reclamations

You have a right to return your purchase within 14 days of receiving your order. If you decide to return any items, shipping is free but we will charge you with a returns fee of 5,90e. You can also drop your returning items to shop :) 

Before returning, please contact to: info@threads.fi, even if returning the items directly to the shop! All returns must be accepted by us before you can send them out. We'll reply to your email as soon as possible, usually in 2 days, to confirm your return including all the info for shipping. Use the original package for shipping. After we've received your return, we'll pay the refund within 5 banking days. Return fee will be reduced from the total amount of your returned items (shipping costs are not refunded). 

If you receive a faulty item, contact to info@threads.fi, with photos attached, and we'll get back to you as soon as possible. Please always read the product info, including any flaws, before purchase. 

Returns address:

THREADS vintage Liisankatu 14 00170 Helsinki

Company info

THREADS vintage (3012629-6)

Liisankatu 14

00170 Helsinki

+358417118030

info@threads.fi

 

Last updated: 31.3.2021